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Topic: Brilliant Customer Service

Originator: Cazzann  Date: 26-Oct-12 10:49


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Post: Submitted by - Cazzann  Date: 26-Oct-12 10:49


Just received my first batch of Chunky wool from Kemps wool and am delighted. There are no wool supply shops in my area which means I would have to travel quite a few miles to purchase. The initial order I placed was short on quantity so the delightful Customer Service telephoned to ask if I was prepared to wait for the next delivery. As I was in a hurry to complete the garment for my daughter I asked for a substitute colour to be sent which arrived the next day and have to say it was better than my original choice.Thank you and I will certainly be ordering from you in the future.


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Post: Submitted by - midnightmum  Date: 27-Oct-12 04:12


This is exactly why I have joined the forum. I am delighted with Kemps mail order


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